aajili Terms & Conditions

1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

• "aajili," "We," "Us," or "Our" refers to the aajili online casino platform, its operators, and affiliated entities providing gaming services through the domain aajili.cam.
• "Player," "You," or "Your" refers to any individual who registers an account, accesses, or uses the aajili platform.
• "Account" refers to the personal gaming account created by a Player upon successful registration on the aajili platform.
• "Services" refers to all gaming products, features, and functionalities offered through the aajili platform, including but not limited to slots, live casino games, sports betting, bingo, and instant win games.
• "Website" refers to aajili.cam and all associated subdomains, mobile versions, and applications.
• "Funds" refers to money deposited, wagered, won, or held in a Player's aajili Account, denominated in Philippine Peso (PHP) or other accepted currencies.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body governing gaming activities in the Philippines.

2. Acceptance of Terms

By creating an account on aajili, accessing the Website, or using any of Our Services, You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions, as well as Our Privacy Policy and Responsible Gaming Policy. If You do not agree with any provision of these Terms, You must immediately cease using the aajili platform and refrain from creating an account.

These Terms constitute a legally binding agreement between You and aajili. Your continued use of the aajili platform following any modifications to these Terms constitutes acceptance of such modifications.

3. Eligibility and Age Restriction

Use of the aajili platform is subject to strict eligibility requirements mandated by Philippine law and PAGCOR regulations:

3.1 Minimum Age Requirement

You must be at least twenty-one (21) years of age to register an account, deposit funds, or participate in any real-money gaming activity on aajili. This age restriction is non-negotiable and applies to all Players without exception. aajili reserves the right to request valid government-issued identification at any time to verify Your age. Acceptable forms of identification include a Philippine passport, PhilSys ID, driver's license, or other government-issued photo identification showing Your date of birth.

3.2 Geographic Restrictions

aajili Services are intended primarily for Players physically located within the Republic of the Philippines. Players accessing the platform from jurisdictions where online gambling is prohibited or restricted do so at their own risk and are solely responsible for compliance with local laws.

3.3 Legal Capacity

You represent and warrant that You have the legal capacity to enter into a binding contract under the laws of the Philippines. You are not prohibited by any applicable law from participating in online gaming activities, nor are You acting on behalf of any third party.

4. Account Registration and Security

4.1 Account Creation

To access aajili's real-money gaming services, You must create a personal Account by providing accurate, current, and complete information during the registration process. Required information includes but is not limited to: full legal name, date of birth, residential address, valid email address, and mobile phone number. You agree to update this information promptly if it changes.

4.2 One Account Per Person

Each Player is permitted to hold only one (1) Account with aajili. Creating multiple accounts for any purpose, including but not limited to claiming duplicate bonuses, circumventing deposit limits, or evading account restrictions, is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of Your account credentials, including Your username and password. Any activity conducted through Your Account will be deemed to have been authorized by You. You agree to:

• Use a strong, unique password not shared with other online services;
• Enable two-factor authentication (2FA) when available;
• Immediately notify aajili of any unauthorized access or security breach;
• Log out of Your Account when using shared or public devices.

aajili is not liable for any losses resulting from unauthorized use of Your Account, except where such unauthorized use results directly from a breach of security on Our part.

4.4 Identity Verification (KYC)

aajili reserves the right to request identity verification documents at any time, particularly before processing withdrawals. This "Know Your Customer" (KYC) process is mandatory under Philippine anti-money laundering regulations and PAGCOR requirements. Failure to provide requested verification documents within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

5. Deposits and Payment Methods

5.1 Accepted Payment Methods

aajili accepts deposits via a range of payment methods commonly used in the Philippines, including GCash, Maya (formerly PayMaya), QR Ph, GrabPay, bank transfer (BPI, BDO, Metrobank, UnionBank), InstaPay, PesoNet, 7-Eleven CLiQQ, Coins.ph, and cryptocurrency (USDT TRC20). Payment method availability may vary and is subject to change without prior notice.

5.2 Minimum and Maximum Deposits

The minimum deposit amount is ₱100 PHP. Maximum deposit limits vary by payment method and Player account status. VIP Players may be granted higher deposit limits at aajili's discretion.

5.3 Deposit Processing

Deposits via GCash, Maya, and other e-wallet methods are typically processed instantly. Bank transfers and other methods may take 5 to 60 minutes depending on the payment provider's processing times. aajili is not responsible for delays caused by third-party payment processors or financial institutions.

5.4 Deposit Fees

aajili does not charge deposit fees. However, Your payment provider may impose transaction fees or currency conversion charges. You are responsible for any fees charged by third-party payment processors.

5.5 Source of Funds

You warrant that all funds deposited into Your aajili Account are derived from legitimate sources and do not originate from criminal activity, money laundering, terrorist financing, or other illegal conduct. aajili reserves the right to investigate the source of funds and request supporting documentation at any time.

6. Withdrawals

6.1 Withdrawal Requests

You may request a withdrawal of Your available Account balance at any time, subject to completion of identity verification (KYC) and fulfillment of any applicable bonus wagering requirements. Withdrawals are processed to the same payment method used for deposit whenever possible, in accordance with anti-money laundering regulations.

6.2 Minimum Withdrawal Amount

The minimum withdrawal amount is ₱500 PHP. Requests below this threshold will not be processed.

6.3 Withdrawal Processing Times

aajili aims to process withdrawal requests within 5 to 30 minutes for standard GCash and e-wallet withdrawals. Bank transfer withdrawals may take 1 to 3 business days. Processing times may be extended during periods of high transaction volume or if additional verification is required.

6.4 Withdrawal Limits

Standard accounts have a daily withdrawal limit of ₱50,000 PHP and a monthly limit of ₱500,000 PHP. VIP Players may qualify for higher limits. aajili reserves the right to adjust withdrawal limits at its discretion.

6.5 Withdrawal Fees

aajili does not charge withdrawal fees for the first three (3) withdrawals per calendar month. Subsequent withdrawals within the same month may incur a processing fee of 2% of the withdrawal amount or ₱50 PHP, whichever is greater.

7. Bonuses, Promotions, and Loyalty Programs

7.1 Bonus Terms

aajili offers various bonuses, promotions, and loyalty rewards to Players. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates. Bonus terms are disclosed at the time of the promotion and must be read carefully before claiming any bonus.

7.2 Wagering Requirements

Unless otherwise stated, all deposit bonuses, free spins, and promotional credits are subject to wagering requirements before any associated winnings may be withdrawn. Typical wagering requirements range from 20x to 50x the bonus amount. Failure to meet wagering requirements before the expiration date will result in forfeiture of the bonus and any associated winnings.

7.3 Bonus Abuse

aajili strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim duplicate bonuses, colluding with other Players, irregular betting patterns designed to exploit bonus structures, or any other activity deemed by aajili to constitute an attempt to gain an unfair advantage. Players found engaging in bonus abuse will have all bonuses and associated winnings voided and may face permanent account closure.

7.4 Loyalty Program

aajili operates a loyalty rewards program where Players earn points based on wagering activity across all game categories. Loyalty points may be redeemed for cashback, free spins, and other rewards. The loyalty program terms, point accumulation rates, and redemption values are subject to change at aajili's discretion.

8. Game Rules and Conduct

8.1 Game Integrity

All games offered on the aajili platform are powered by certified random number generators (RNG) and are independently tested by accredited third-party laboratories to ensure fairness and compliance with industry standards. Game outcomes are determined randomly and cannot be predicted or manipulated.

8.2 Return to Player (RTP)

Each slot game and casino game displays its theoretical Return to Player (RTP) percentage, which represents the expected long-term payout over millions of game rounds. RTP is a theoretical statistic and does not guarantee individual results over short-term play sessions.

8.3 Game Malfunctions

In the event of a technical malfunction, game disconnection, or software error during a game session, aajili's server logs shall serve as the definitive record of game outcomes. aajili reserves the right to void any bets affected by a technical malfunction and refund the wagered amount to the Player's Account. Winnings derived from a demonstrable technical error are not payable and will be voided.

8.4 Minimum and Maximum Bets

Minimum and maximum bet limits apply to all games on the aajili platform. These limits are displayed within each game interface and may vary by game type, table, and Player account status. aajili reserves the right to modify bet limits at any time.

9. Responsible Gaming

aajili is committed to promoting responsible gaming practices. We recognise that gambling can become harmful for some individuals and provide a range of tools to help Players maintain control over their gaming activity. You are encouraged to:

• Set personal deposit limits within Your Account settings;
• Use session time reminders to track time spent on the platform;
• Request a self-exclusion period if You feel You need a break;
• Review Your gaming history regularly to monitor spending patterns;
• Seek assistance from responsible gaming support organisations if needed.

For detailed information on all available responsible gaming tools and support resources, please visit Our Responsible Gaming page. aajili strongly encourages Players who believe they may have a gambling problem to seek professional help. Remember: casino gaming at aajili is entertainment for adults aged 21 and above only.

10. Prohibited Activities

The following activities are strictly prohibited on the aajili platform and constitute grounds for immediate account suspension, permanent closure, and forfeiture of all funds:

• Registering more than one Account per individual, household, device, or IP address;
• Providing false, misleading, or incomplete information during registration or verification;
• Using software, bots, artificial intelligence systems, or automated tools to interact with games or the platform in a manner not intended for standard Player use;
• Engaging in any form of collusion, chip dumping, or match-fixing in multiplayer games;
• Attempting to exploit software vulnerabilities, game malfunctions, or errors for financial gain;
• Using the platform for money laundering, terrorist financing, or any other illegal purpose;
• Depositing funds derived from criminal activity;
• Threatening, abusing, or harassing aajili staff, support agents, or other Players;
• Attempting to circumvent any security, fraud prevention, or regulatory compliance measures;
• Accessing the platform from a jurisdiction where online gambling is illegal.

11. Account Suspension, Closure, and Termination

11.1 Suspension by aajili

aajili reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, if aajili has reason to believe that a Player has violated these Terms and Conditions, engaged in prohibited activities, or poses a risk to the integrity of the platform, other Players, or aajili's legal compliance obligations.

11.2 Closure by the Player

You may request closure of Your Account at any time by contacting aajili's customer support team. Upon account closure, any remaining balance in Your Account (excluding bonuses or bonus-derived funds subject to incomplete wagering requirements) will be returned to You via Your last-used verified withdrawal method, subject to verification procedures.

11.3 Dormant Accounts

An Account is considered dormant if it records no login, deposit, withdrawal, or wagering activity for a continuous period of twelve (12) months. aajili reserves the right to apply a monthly administrative fee of ₱150 PHP or equivalent to dormant accounts. Players will be notified before such fees are applied. If the Account balance reaches zero, the Account may be closed.

12. Intellectual Property

All content on the aajili platform — including but not limited to software, game titles, graphics, logos, trademarks, text, and interface designs — is the intellectual property of aajili, its licensors, or respective content providers, and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only.

You agree not to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the aajili platform without prior written consent from aajili or the relevant rights holder.

13. Limitation of Liability

13.1 No Warranty

The aajili platform and all Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

13.2 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, aajili's total aggregate liability to You for any claim arising out of or related to Your use of the platform shall not exceed the total amount deposited by You into Your Account in the thirty (30) calendar days preceding the event giving rise to the claim.

13.3 Exclusions

aajili shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, arising out of or related to Your use of, or inability to use, the aajili platform, even if aajili has been advised of the possibility of such damages.

14. Dispute Resolution

14.1 Internal Complaints Procedure

If You have a complaint or dispute regarding Your Account, a game result, a transaction, or any other aspect of aajili's Services, You should first contact Our Customer Support team via the live chat feature on aajili.cam. Our support agents will make every reasonable effort to resolve Your concern within 48 hours of receipt. Complex disputes may require additional time for investigation, and You will be kept informed of progress.

14.2 Escalation

If Your complaint is not resolved to Your satisfaction through the initial Customer Support process, You may request escalation to aajili's Compliance and Disputes team. Escalated complaints will be reviewed by a senior member of the aajili compliance team who was not involved in the initial resolution attempt. A written response will be provided within 14 business days.

14.3 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes not resolved through aajili's internal complaints procedure shall be subject to the exclusive jurisdiction of the courts of the Philippines.

15. Amendments to These Terms

aajili reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered Players via email notification or a prominent notice on the aajili website at least seven (7) calendar days before the changes take effect, except where immediate amendment is required by law, regulation, or order of a competent authority.

Your continued use of the aajili platform following notification of any changes constitutes Your acceptance of the revised Terms and Conditions. If You do not agree to any amended Terms, You must stop using the platform and request account closure prior to the effective date of the amendments.

16. Contact Information

For any questions, concerns, or requests related to these Terms and Conditions, please contact aajili's Customer Support team through the live chat feature available on the Website, or reach Us via email at the address listed below. Support is available 24 hours a day, 7 days a week, in English and Filipino.

Email: [email protected]
Website: aajili.cam
Support: 24/7 Live Chat via aajili.cam